State Farm® Insurance Agent Shawna Stump
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Janice Bailey-Magill
June 3, 2026
"Shawna Stump’s employees responded promptly to my calls and worked to find a solution for my insurance needs. Highly recommended!"
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Shawna Stump’s Team. "
Tony Yates
May 27, 2026
"I have been with State Farm for many years. When I moved to Athens in January of 2024 I had no reason to part ways with State Farm. When asking about local agents, several people highly recommended Shawna. They were friendly and took care of my needs. In February of this year, the home in which I was living, burned. Despite a horrible situation, Shawn's office as well as State Farm claims department, have been nothing but wonderful. I highly recommend State Farm and Shawna Stump's office."
"Tony, this is why I come to work every day. When things do not go right for my customers, my hope and goal is that we are able to help them through their recovery. Thank you for the 5 Star Review, we continue to hope things work out well for you in the re-building process. --Shawna"
Kenzi Miller
May 27, 2026
"State Farm is the best insurance provider in this area, by far! I was with another insurance company and Shawna stump State Farm was able to get me liability insurance for $35 cheaper than what I was paying with the other provider. They have been super helpful and I am so glad I made the switch!"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm. If you ever need anything down the road, do not hesitate to reach out—we would love to help! --Shawna"
jessica crowley
May 27, 2026
"Absolutely amazing staff, not only is the insurance the cheapest I’ve ever had but they were so friendly and personable. I am new to the community and they even helped me with other resources!"
"Thank you for the fantastic review, Jessica! We are always here to help with your insurance needs here in Athens . --Shawna"
Brandon Lewis
May 18, 2026
"Made sure that the policies that I have are exactly as I wanted."
"Brandon, thank you for your kind review. We appreciate you, please reach out if you have any questions. --Shawna"
Josh Mccoy
April 28, 2026
"Great customer service quick and easy to deal with"
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Athens to know that you had such a wonderful experience with us here on our team. --Shawna"
Fahim Foysal
April 24, 2026
"They are really good and helpful"
"Fahim, it is a pleasure to hear what a wonderful experience you have had working with our office. Thank you for the kind words and review! --Shawna"
Collin Sparrow
April 23, 2026
"Shawna has been hands down the best agent that I have had the pleasure of dealing with. Always attentive to our needs as well as extremely responsive!"
"Thanks so much for the fantastic rating, Collin! We are so glad you had a positive experience with us. If there is anything we can do for you in the future, just give us a shout! --Shawna"
chayce rice
April 21, 2026
"Great to work with all around! Always gets things done in a timely and professional manner."
"Chayce, thank you for the 5 stars and the kind words! WE appreciate you and are here if you have any questions about your insurance plan. --Shawna"
R C
April 21, 2026
"I have had the best experience with Shawna Stump State Farm in Athens, Ohio. They are super helpful and they make sure you have the coverage you need. I highly recommend them for any of your insurance needs."
"Rebecca, we really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. We appreciate you! --Shawna"
Shakib Al Fahad
April 21, 2026
"The service they provide is very good"
"Shakib, thank you so much for the wonderful review! If we can be of service for your insurance needs, please do not hesitate to reach out to us. --Shawna"
Patty Mitchell
April 15, 2026
"Great customer service, attention to detail, patient, easy to work with - As Director of a non- profit there are lots of spinning plates to keep spinning- our coverage is not something I stress about. I know Shawna keeps great records, sends reminders and gives us a heads up way before deadlines become critical issues. 10 out of 10 recommend!"
"Patty and team, thank you so much for trusting us all these years to help with your insurance needs! We so appreciate you guys and are here if you need us. --Shawna"
brownx eyedbeauty
April 3, 2026
"Joscelyn and Abby helped me secure a quick and easy coverage which was also affordable!!! Contact them if you are in need!!! Chastidy Richards"
"Chastidy, thank you for your wonderful review, and thank you for recognizing the great job Josc and Abby do here, they are happy to help! --Shawna"
Pat Gherke
April 2, 2026
"Shawna is extremely knowledgeable and informative with all aspects of the insurance buying process. She made suggestions based on her many years of experience taking into account what my current needs were. Shawna makes insurance buying simple. There was no hassle or upselling, she listened to my questions and offered the best product at a highly competitive price. I would recommend Shawna for any of your insurance needs."
"Pat, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to us—we are always here to help! --Shawna"
thomas seers
April 1, 2026
"Everybody in the office is just very delightful to work with"
"Tom, thank you for the great review and for being a long-time customer of our agency! I appreciate you and your consideration. --Shawna"
Alex Thompson
March 31, 2026
"Every interaction I’ve ever had with anyone here has been positive. I used progressive before I went to State Farm. Progressive could care less about you. Every time I ever had to call Progressive about anything, I dreaded it. Never had that feeling with State Farm. They treat you like an actual human being. I recently experienced an issue and it was because of something I didn’t do on my end within a certain time frame. State Farm went above and beyond to help me get that corrected. I spoke to Abby specifically that day and she was so helpful and empathetic to my situation. Definitely giving a 5/5 stars, I would give more if I could."
"Thank you for the wonderful 5-star review, Alex! We are so happy you had a wonderful experience with our team. And thank you for recognizing our Team Member Abby. She does a great job for us, and we are grateful for her! If you ever need anything down the road, do not hesitate to reach out—we would love to help! --Shawna"
Andrea Caldwell
March 31, 2026
"Wonderful people and experience!"
Allen May
March 31, 2026
"Nice people all friendly"
"Allen, thanks for the 5-stars! We appreciate your feedback and support here for our team. --Shawna"
brigette davidson
March 23, 2026
"Shawna and the staff have been very helpful and efficient with my coverage needs. They are happy to compare rates and get the best deals. Also great service over the phone whenever I have questions."
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! --Shawna"
Angela Talbert
March 19, 2026
"I appreciate the availability of Shawna and her staff to answer questions."
"Angela, I am glad we are able to help. Thank you for having your insurance with us and for the great review!-- Shawna"
Nathan B
March 19, 2026
"Absolutely outstanding customer service from Shawna’s office, always beyond helpful and have always been there for us!"
"Wow, thank you for the 5-star review, Nathan! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Thank you! --Shawna"
Randy Schwarzenberg
March 17, 2026
"I’ve been with Shawna and her wonderful staff for almost 20 years. Ive always received professional and personal service. Anytime i have questions they are quick to respond with answers, and options. Unfortunately I’ve had a few deer accidents and my claims were handled quickly and competently. Cant say enough about the wonderful and personal treatment they provide."
"Wow, thank you for the 5-star review, Randy! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! -- Shawna"
Kate Southall
March 5, 2026
"Shawna took the time to walk me through the benefits and costs of each coverage option in detail. She was patient, attentive, and worked with me to create an insurance package that fit my needs while remaining cost-effective."
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us. If you ever need anything down the road, do not hesitate to reach out—we would love to help! -Shawna"
matovu edward
March 5, 2026
"Great and professional customer service. They actually reach back to you to follow up. Liz is doing a great job over there."
"Thank you for the amazing review, matovu! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. -Shawna"
Tom Kosto
February 23, 2026
"We were unable to add coverage for a separate AirB&B unit on our property with our current insurance company. State Farm added that coverage and our home coverage for a very good rate. And Shawna followed up to make sure we were satisfied! Tom Kostohryz"
"Tom, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Shawna Stump’s Team—we are always here to help!"