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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Shrider

October 27, 2026

5  out of  5
rating by Jennifer Shrider
"I really enjoy working with Shawna and the State Farm team. They've helped us get some of the best rates for life/auto/home/umbrella - bundled. At first it seemed expensive, but then our auto insurance has continued to go down with Drive Safe & Save and the bundled discount. They are always helpful in answering questions, making suggestions, etc."
We responded:
"Thanks so much for the fantastic rating, Jennifer! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! --Shawna"
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Alex Trout

October 22, 2026

5  out of  5
rating by Alex Trout
"So far I absolutely love state farm and my favorite representative so far has been reid, he helped me get a quote for my vehicle, find out what body type it was, patiently walked me through my options and all of the optional ones I can add and happily explain what everything meant as well as repeated what he said multiple times (I have hearing issues) and even helped me log into my account after being locked out 10/10 recommend for customer service"
We responded:
"Alex, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. --Shawna"
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Angie Pyle

October 20, 2026

5  out of  5
rating by Angie Pyle
"Working with Shawna is so easy. I switched some of my insurance to State Farm last year because Shawna was able to find my family better rates. I highly recommend calling her to see if she can save you money:"
We responded:
"Thank you so much for the 5 stars, Angie! We truly appreciate your feedback and are always happy to help whenever you need us. --Shawna"
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Angela Talbert

October 19, 2026

5  out of  5
rating by Angela Talbert
"I appreciate the availability of Shawna and her staff to answer questions."
We responded:
"Angela, I am glad we are able to help. Thank you for having your insurance with us and for the great review!-- Shawna"
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Amanda Campbell

October 16, 2026

5  out of  5
rating by Amanda Campbell
"I have been extremely pleased with Shawna and her team’s knowledge and help navigating my options for insurance. She was able to find a plan that saved money while still providing the level of coverage that I expected. Thank you!"
We responded:
"Thank you so much for the 5 stars, Amanda! We really appreciate your support. If you ever need anything, feel free to reach out anytime. --Shawna"
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taryn edwards

October 13, 2026

5  out of  5
rating by taryn edwards
"Shawna such a friendly person. I’m a college student and don’t know much about insurance but we met today, and she really helped me understand what I was paying for!"
We responded:
"Taryn, thank you for your time yesterday and for the awesome review! I'm glad we could talk about your coverages and help you understand them. Let me know if you have any questions! --Shawna"
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Huang Zhenrui

September 24, 2026

5  out of  5
rating by Huang Zhenrui
"Have been hold my car insurance and rental insurance with Shawna for over 6 years. She is being very helpful and kind."
We responded:
"Thank you so much for the 5 stars, Huang! We really appreciate your support. If you ever need anything, feel free to reach out anytime. --Shawna"
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Debalina Chakraborty

September 22, 2026

5  out of  5
rating by Debalina Chakraborty
"I had the best experience with State Farm. They provided very good coverage at a competitive price. Their prompt responses and clear communication were a bonus."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. --Shawna"
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Chlo Chlo

September 21, 2026

5  out of  5
rating by Chlo Chlo
"Very easy and kind to work with"
We responded:
"Chlo Chlo, dont know how I missed this, but thank you for your kind review! WE are here if you have any questions.--Shawna"
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R C

September 18, 2026

5  out of  5
rating by R C
"I have had the best experience with Shawna Stump State Farm in Athens, Ohio. They are super helpful and they make sure you have the coverage you need. I highly recommend them for any of your insurance needs."
We responded:
"Rebecca, we really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. We appreciate you! --Shawna"
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Steven Moncrief

September 14, 2026

5  out of  5
rating by Steven Moncrief
"Excellent to work with. Explained everything in detail. Had them, left for Progressive, came back and won't leave again."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. --Shawna"
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Mitchell Smith

September 4, 2026

5  out of  5
rating by Mitchell Smith
"Very courteous and kind. My service has always been great, highly recommend this office id you're going with State Farm. This is my first car insurance policy as an adult on my own, and it's been great! 5 stars easily."
We responded:
"Mitchell, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Athens insurance team! - Your State Farm Agent, Shawna Stump "
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Mackenzie Wascom

September 3, 2026

5  out of  5
rating by Mackenzie Wascom
"Brittany was amazing help! Went above and beyond! She was more than pleasant to talk to!"
We responded:
"Mackenzie, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Athens. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Shawna Stump and Team "
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Jill Cunningham

September 3, 2026

5  out of  5
rating by Jill Cunningham
"Friendly service and easy to work with at finding the best, cost-effective coverage."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Athens. --Shawna"
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Nathan Polas

September 3, 2026

5  out of  5
rating by Nathan Polas
"Brittany Young is a must see! Excellent in communication and making sure you understand everything you need to know. Highly recommend"
We responded:
"Hi Nathan, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Shawna Stump, Your State Farm Agent --Shawna"
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Alexis Meeks

September 3, 2026

5  out of  5
rating by Alexis Meeks
"The best there is!"
We responded:
"Alexis, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! --Shawna"
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marissa dunfee

September 3, 2026

5  out of  5
rating by marissa dunfee
"five star review for Brittany! She is very attentive and helpful ! I had a great experience with her and I will definitely be back. If you need anyone for your needs i highly suggest her !"
We responded:
"Marissa, thank you for the fantastic review! We’re always here to support you with your insurance needs in Athens. --Shawna"
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Haley Carpenter

September 3, 2026

5  out of  5
rating by Haley Carpenter
"Brittany is a hard worker and will go over the top to make sure you get what you need. Super easy to work with and really pours into her job! I had a great experience with her and would recommend her for anyone who needs help."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. --Shawna"
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Ashley Biles

September 3, 2026

5  out of  5
rating by Ashley Biles
"I 100% recommend Shawnas office and her team. Brittany Young is one her newer agents and she is AMAZING. So genuine. So nice. She will take her time and make sure you understand everything as thoroughly as you like. This office is one that will do anything they can to show kindness and go over the top to figure everything out for you. Highly highly recommend.💖"
We responded:
"Thank you so much for the 5 stars, Ashley! We really appreciate your support. If you ever need anything, feel free to reach out anytime. --Shawna"
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Courtney c

September 2, 2026

5  out of  5
rating by Courtney c
"Great experience with Shawna Stump State Farm! The staff was friendly, helpful, and professional. Reid has excellent customer service! They made the process simple and answered all of my questions. Highly recommend!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. --Shawna"
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Kim Tompkins

September 2, 2026

5  out of  5
rating by Kim Tompkins
"I’ve been very happy with my experience with Shawna Stump State Farm. Shawna and her team have always been friendly, helpful, and quick to answer any questions I have. I appreciate having an insurance agent I can trust and who makes everything easy to understand. I would definitely recommend them!"
We responded:
"Kim, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Athens. If you need anything at all, don’t hesitate to reach out! --Shawna"
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Emily

September 2, 2026

5  out of  5
rating by Emily
"Insurance usually isn’t something I get excited about, but Shawna Stump State Farm has made it surprisingly easy. I’ve always felt like I can ask questions without feeling rushed or pressured, and everyone I’ve dealt with has been genuinely kind and helpful. It’s nice knowing you’re not just another policy number. Thank you to Reid for you help!"
We responded:
"Emily, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. --Shawna"
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Preston Bobo

September 2, 2026

5  out of  5
rating by Preston Bobo
"I had a great experience with Shawna Stump State Farm. Everyone was friendly, professional, and helpful throughout the process. They made everything easy to understand and were happy to answer any questions I had. Highly recommend! Shoutout to Reid’s ability to handle concerns as well!"
We responded:
"Thank you for the 5-star review of Shawna Stump’s team - we really appreciate your kind words! --Shawna"
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James Dolan

August 31, 2026

5  out of  5
rating by James Dolan
"It helps to have a personal touch of an agent!"
We responded:
"James, thank you for the fantastic review! We’re always here to support you with your insurance needs! --Shawna"
Profile photo of Isabel Pokladnik

Isabel Pokladnik

August 31, 2026

5  out of  5
rating by Isabel Pokladnik
"Very friendly!! Great for students who need renters insurance"
We responded:
"Isabel, we are happy we could help you with your renters policy, please reach out if you have any questions. Thank you for the 5 ⭐⭐⭐⭐⭐! --Shawna"